The Representative for Children and Youth supports children, youth and families who need help in dealing with the child-serving system.
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Dr. Jennifer Charlesworth is British Columbia's Representative for Children and Youth. She was appointed as Acting Representative effective Aug. 31, 2018, and confirmed in her appointment as Representative on Oct. 1, 2018.
Dr. Charlesworth has worked in the B.C. social and health care sectors since 1977. She lives in the traditional territories of the Lekwungen and W̱SÁNEĆ peoples. She is an award-winning teacher, author, activist and a parent of two vibrant young women who remind her daily of the power and promise of young people.
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Each region has staff known as “dispute resolution consultants” who listen to complaints and help resolve issues. You can find out how to contact the dispute resolution consultant for your region by asking your foster parent or caregiver, or by calling the Ministry of Children and Family Development customer service line at 1-877-387-7027. You can also contact us to get an advocate to assist you to connect with the dispute resolution consultant, or suggest other ways to voice your concerns.
If your concern is about your child being abused in foster care, contact your child’s worker or call the Children’s Helpline. Reports to the Children’s Helpline are forwarded to a Ministry of Children and Family Development Office for assessment and investigation of abuse or neglect. If you have already called the Children’s Helpline and still have concerns, contact us to speak to an advocate who can help you follow up with your concern.
Contact us to learn more about youth agreements and how they work. We can help you figure out why you were not eligible and can help you talk to the people who made the decision so they know how you feel.
Any information gathered about you is confidential. While most of the Rep’s advocacy services are done over the phone, advocates can also come and meet you in person.