Executive Director, Monitoring

Colleen joined the Representative’s office in 2009 as a Project Manager and was later appointed to the position of Director, Monitoring, Research, Evaluation and Audit. In 2016, Colleen took on the role of Executive Director, Monitoring, leading a team that monitors the effectiveness and responsiveness of services and programs available to children, youth and families in British Columbia.

Colleen brings over 25 years’ experience working in the social service sector, with extensive experience providing strategic and operational leadership in the delivery of government funded services and programs. Drawing on her experience in research and social policy development related to program and service delivery for children, youth and families, Colleen has led initiatives to improve outcomes for Indigenous children within the context of respect for their place, culture and community.

Colleen has led many complex, multi-stakeholder projects focusing on community and government collaboration, building strategies to improve the quality of services and programs. She has established ongoing collaborative relationships within government, as well as with external stakeholders, including service providers, academic and Indigenous communities.

Colleen began her career as a social worker and over the years has held numerous positions within the government of British Columbia. She also worked for several years providing child protection services for the Health Services Executive in the Republic of Ireland. Her role included providing case supervision to social workers, child care workers and family support workers in the Midland Health Region.

Colleen holds a Bachelor’s degree in Social Work from the University of Victoria and a Master’s degree in Conflict Analysis and Management from Royal Roads University.