The Representative for Children and Youth supports children, youth and families who need help in dealing with the child-serving system.
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Dr. Jennifer Charlesworth is British Columbia's Representative for Children and Youth. She was appointed as Acting Representative effective Aug. 31, 2018, and confirmed in her appointment as Representative on Oct. 1, 2018.
Dr. Charlesworth has worked in the B.C. social and health care sectors since 1977. She lives in the traditional territories of the Lekwungen and W̱SÁNEĆ peoples. She is an award-winning teacher, author, activist and a parent of two vibrant young women who remind her daily of the power and promise of young people.
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If you have a concern about your children’s safety, contact the Children’s Helpline at 310-1234, or by dialing 0 and asking for the Children’s Helpline. Reports to the Children’s Helpline are forwarded to a Ministry of Children and Family Development office for assessment and investigation of abuse or neglect. Ask to speak to the team leader or supervisor if you are unsure about the Ministry’s response to your concerns.
If you are not satisfied with the outcome of the dispute resolution process, you have the option of taking your complaint to the Office of the Ombudsperson. Contact us for more information and assistance in using this process.
If you feel a child is in danger and requires protection, please call the Children’s Help Line at 310-1234 (or dial 0 and ask the operator to connect you) from anywhere in B.C. (no area code needed) to get help immediately.
If you are unhappy where you've been placed, the Rep's office can help you think of ways to solve a problem you may be having in your group home or can help you have your voice heard if you want to be moved.